TRAI's Do-Not-Disturb app makes quiet entry into Apple store

Judy Cobb
December 3, 2018

Technology giant Apple's war with the Telecom Regulatory Authority of India (TRAI) has been going on for some time now over the government-approved Do-Not-Disturb (DND) app. The app is purely meant to help report spam calls and text messages, and uninstalling the app takes away the option to directly report spam calls and texts through the phone and messages apps on your iPhone.

The app became available on the app store as Trai DND from November 30, U.S. technology website Venturebeat reported.

Apple today made an anti-spam application developed by the Indian government available on that country's version of its App Store. However, now finally the DND app is finally live on Apple App Store.

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After receiving several complaints from citizens over the pesky telemarketing calls, TRAI introduced an app for the people to complain and also register in the DND-Do Not Disturb registry. As a result, iPhones faced a risk of getting banned in the country as TRAI had ordered the telecom operators of India to de-recognize devices (disallow voice calls and SMS) that don't allow installation of the TRAI DND app. The Indian telecom regulator and the iPhone maker were stuck in a disagreement for over two years for the DND app. The software is created to help prevent an avalanche of commercial phone calls and texts, but Apple had previously expressed concerns that it revealed too much information about users to the government.

In the third step, the user will be shown how the app can be used for reporting spam. However, we should point out that not all the features of Truecaller that run on its Android version are available for the iOS version. Just swipe from right to left on a number on a call listing under the Recents section of the Phone app and you will see the option to Report numbers in addition to the Delete option.

When you activate the DND app (or any other SMS/ Call Report app for that matter), Apple warns that by "enabling this SMS/ Call reporting allows your device to send to the developer of this app information about your calls and text messages you choose to report".

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